Barista

Location: Workshop17 Century City

Benefits: Medical Aid & Provident Fund

Job brief

You will ensure that the café/coffee station runs smoothly, remains well-stocked, and maintains the highest standards of cleanliness and efficiency. More importantly, you will be the face of Workshop17, welcoming every member and guest with warmth, friendliness, and exceptional service, because we know that a great coffee and a genuine smile can turn any day around.

If you are passionate about hospitality, take pride in your craft, and love making people’s day better, one cup at a time, join our team and help us bring the Workshop17 experience to life.

Working at Workshop17

Ready to join Africa’s #1 co-working space? Where individuals, teams and companies choose to work, meet and event. Our unique locations in Johannesburg, Cape Town, Paarl, Durban and Mauritius offer our members a fully serviced flexible high-tech, co-working space, providing a platform for innovation, community, learning and culture.

Why work for us?

Besides being the best co-working place to work in Africa, we’re a dynamic and passionate team that works smart, in an energetic fast-paced culture of service, responsibility and creative problem-solving. Goal-orientated? Ambitious? We’re all about upskilling, learning and self-improvement. If you are a straight-talking, multi-tasking individual that’s all about customer service and can effortlessly handle heavy workloads and everyday glitches, we want you to be part of our growing team at Workshop17.

Required Skills & Characteristics

  • Energetic, friendly and ambitious.

  • Ability to deliver exceptional services. 

  • Proactive, passionate, reliable,  and thrives on providing exceptional customer experiences.

  • Ability to engage and adapt well to team/group settings.

  • Attention to detail, organised and thorough with a desire for continuous improvement.

  • Integrity and professionalism.

Barista Tasks

  • Prepare and serve coffee and tea drinks that meet quality standards.

  • Properly handle and maintain all equipment.

  • Respond to orders, concerns and complaints politely and efficiently.

  • Serve customers quickly and efficiently.

  • Demonstrate a thorough understanding of all the menu offerings.

  • Observe relevant health and safety standards.

  • Observe cafe trends and explore weekly specials.

  • Cleanliness of the cafe and coffee station.

  • Daily cash-up and management of the POS.

Other Perks

  • Company on-boarding and support.

  • Fantastic team dynamic.

  • Access to the latest, greatest tech.

  • Network with some of the biggest and brightest brains in SA.

General scope of work

Stock Control

  • Maintenance of crockery & cutlery: eg teaspoons, plates, saucers etc.

  • Capturing and ordering stock weekly.

  • Supervision of stock area and equipment.

Eventing & Community Assistance

  • Assist with taking orders and delivery of goods to meeting room clients.

  • Assist with escalating member and client requests to the relevant team members.

  • Assist with furniture moves and office setups around the location when needed.

  • Work collaboratively with the team to manage last-minute adjustments and client requests.

Eventing & Community Assistance

  • Excellent communication skills - verbal and written.

  • Minimum 2 years of experience as a barista and managing POS system.

  • Experience managing stock.

  • Basic computer literacy.

  • A great team player.

  • Well presented and passionate.

  • Dedicated, reliable and service-driven.

  • Ability to engage with customers and build relationships.

  • Hands-on and always willing to assist.

  • Enthusiastic about serving others.

Experience & Qualifications

Client Interaction

  • Polite, helpful and friendly.

  • Always be available for the client.

  • Communication throughout the day with the client for any changes.

Email your CV and cover letter to cv@workshop17.co.za (subject: Barista - W17CenturyCity). Suitable candidates will be invited for a first interview, then a trial day. Shortlisted candidates will have a final interview with the HR Manager and Operations Manager.